He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! All Rights Reserved. Home. MOST HORRIFYING EXPERIENCE!!! Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. When I called for prescription to stop it, would not give it unless I came in for another exam. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. We just used them and all I can say is go there instead!!! This place is amazing. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. They're more concerned about profits than the pets they take care of. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Each time, we were provided with options and excellent service. Thank you for saving my kitten! She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. This place is terrible. She called me with news that was devastating. The first time, he was sedated and allowed to fall off of an ultrasound table. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. Dont do it. They're going in, turning a quick $$ and running away with the money!! They may be pricey but the service was exceptional. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. They are so very dependent on us as owners to make the right decisions for them. Sun. . Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. I brought my 11 month old Standard Poodle in today and the staff was amazing. I will never go here again and I wish I never had. They decided this without ever seeing the dog. Thank you BluePearl staff! They're going in, turning a quick $$ and running away with the money!! Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Each time has been an emergency, and stressful for me and the dogs. Read the reviews on this place and other emergency vet facilities. They determined Godiva had other issues on top of kidneys. This is my go to place for an emergency!!!!! Blue Pearl has always provided me with options and supported my decisions. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! No appointment is necessary for our emergency vet. I waited two days for a call back TWO DAYS. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. If there was a zero star this ER would get it. We were there for 3 hours for them to tell me that she had pancreatitis. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! Yelp users havent asked any questions yet about BluePearl - Southfield. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Even helped us figure out our best options. He let me know that the critical care doctor would take over and call me in a few hours. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. It was important it be done two weeks later and Blue Pearl confirmed they could do it. Map & Directions. Received 2 prescriptions. All of this on a standard Tuesday morning schedule. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. They treated us with such compassion. Horrible experience. In the morning i talked to a useless tech who said Abby was not in pain. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. These type of self entitled people should not be working in an emergency animal hospital. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. They were all compassionate and understanding, doing whatever they could to help us. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. We there 3 hours - most of time waiting to be seen. She made everything a lot easier. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. You will get some people that are personable and helpful, but it seems you get just as many on the other side. This was my last memory of my beloved cat at Blue Pearl. BIG difference. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Our experts provide the best in diagnostic and therapeutic services. My dog Abby started throwing up blood. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. It seems like Alley G. And I had the same experience. Open 24 Hours. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. So i had to decide the worse. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). deronwaynejohnson@gmail.com. Wow, were they wrong!! Terms Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Are you up to the challenge? The human-animal bond is the foundation of everything we do. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. I highly recommend them. They actually "RECOMMENDED" this as a course of treatment!!!! KEEP YOUR PETS AWAY! Total lack of compassion and total corporate medicine. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. They took him in and cared a lot. We were there for 3 hours for them to tell me that she had pancreatitis. Ended up with my cat died so soon I dont recommend this place at all. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I have an 11 week puppy and she puked several times in the evening. If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. I pulled my mask down to kiss her and comfort her one last time. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. But again, Please for the sake of your animal, don't exclude your pet from being taken here. The doctor and tech were very caring and knowledgeable. It was so hard to let her go. We use dedicated people and clever technology to safeguard our platform. For being open 24 hours it took 20 minutes for them to answer there phone. Thanks again!! 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. They are transparent and caring. They prey upon the fact that your furbaby is not well for their profit. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. My primary vet called me about five times for the amount of money they needed to follow up. Easy, done. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. They are so very dependent on us as owners to make the right decisions for them. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. All they care about is the almighty dollar and if you can PAY. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. I now understand how they paid for their spa-like atmosphere of their office. Received 2 prescriptions. This profile is powered by Birdeye. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! Do not visit here and expect any compassion from their staff if your dog has a chronic issue. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. Find out how we combat fake reviews. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. Were committed to making your veterinary visit as smooth as possible. . As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! We we arrived we were told they were at capacity. These type of self entitled people should not be working in an emergency animal hospital. Exceptionally disappointed. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Has anyone started a class action against this place? Find a location near you. They even sent a sympathy card and the staff that night signed it. It was a mistake. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. The staff and Dr. Stewart was wonderful. Employer match to support your financial goals. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. But still no answer if they could do the procedure. HAD I'D KNOWN. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). Each time has been an emergency, and stressful for me and the dogs. She lived 3 more healthy years!! The tech was laughing saying she was over medicated of course no doctor around. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours They have better diagnostic tools and testing. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Wow, were they wrong!! Our 11 year old pup was not up to more aggravating tests. I got so angrythey hold you hostage with the almighty $. Open Now. Not a good sign. I was so nervous. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. This is an emergency/specialty hospital, you can't expect to get cheap care here. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. He was in so much pain & blue pearl took care of him immediately! Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. Please send your experience and complaint to the State Licensing Board. Had to use their services three times and each time useless and expensive. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Blue Pearl saved my pug, Jack's life!! The technician said "I'll make a note on the chart!" A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. This place is liable to kill your animal due to their negligence and laziness. 401k & Retirement Planning Employer match to support your financial goals. Unfortunately my boy was to sick so we had to let him go but Dr. More. As we we continued to watch the waiting room empty out. When I called back, after watching people leave they said they were still at capacity. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. Worst Place to bring your pet!! My cat ended up dying in this hospital by neglected doctors malpractice. Go somewhere else. He was only 4 years old. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Dont take your pets to this place. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). So i had to decide the worse. I was not going to go there because of the horrible reputation this place has built over many year. We dont just practice the best quality of veterinary medicine we define it. Anything medical that is done for humans to animals is expensive. Put him on a bland diet and probiotics and he was all better. This place is not always pet oriented or customer oriented. We left. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. I took my boy Wesley to blue pearl for emergency. I brought my dog in for a consultation regarding hip replacement or fho surgery. I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Lastly I'll state, What a sad excuse for a pet care facility. Website: Website. He saved our dog once already. No apology or condolences after my cats death. 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